Disruption to payments - Tuesday 22 April

Due to essential maintenance, we’ll be unable to take payments online or at our contact centre on Tuesday 22nd April from 9am. We hope to be back up and running as soon as possible.

Highway Incident Questionnaire 2.0

Track your request

If you want to track the progress of this form, you will need to sign in or register for a MyStoke account.

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What you will need to provide:

Damage to a vehicle 

You will need to provide vehicle tax and insurance documents.

Evidence of financial loss or injury

In the instance of financial loss or injury, we would ask for you to supply evidence of your property damage, this should include documents such as your vehicles tax/insurance and MOT as it is a legal requirement to have these in place.

If you have been injured:

 our claims handlers or our solicitors may ask for medical evidence from your doctor, or other supporting evidence; for example, if you have included a claim for loss of earnings.

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