Libraries Opening Hours - Customer Engagement From recent feedback we know that our local communities value libraries as places where they can access traditional library services such as borrowing books. We also understand that our communities recognise that access to digital resources and the wider support that libraries provide is equally important. Stoke-on-Trent City Council are investigating the use of volunteers to potentially extend the library opening hours, and are seeking the views of residents on the current library opening hours and the involvement of volunteers. We would like to know your views on the following questions: Do you find it difficult to access your local library with their current opening hours? Yes No Would you like your local library to open for more hours than it is currently? Yes No When would you most like to be able to use your local library? Please state day and / or time and identify which library you are most likely to use. Would you like to see library services expanded and extended with the use of volunteers? Yes No Would you be willing to volunteer your time to help us extend the library opening times? Yes No If you answered ‘yes’ to this question, please provide your name and contact details so we can send you further information about the volunteering opportunities in libraries.