Register a death

Important information before you begin

• A maximum of 2 people will be permitted at each appointment

• Please pre-order copies of certificates that you may need at your appointment. You can select how many certificates you need and make a payment online using our booking form

• On arrival at the Civic Centre entrance, please follow the signage to the new separate entrance on the corner of Glebe Street and Copeland Street. Please book in on the arrival screen at Registrars Reception and take a seat.

• Please do not make an appointment to register a death until the Medical Examiner’s Office has advised you that they have already emailed the medical certificate to the Registrar.

• All deaths must be registered within five days unless the Registrar says this period may be extended. A death must be registered by a relative or someone present at the death.

• If a coroner has been involved it may be necessary to wait for the coroner to issue documents to the Registrar before an appointment can be made.

• At your appointment, the Registrar will issue a 'green form' which will be forwarded to your funeral director.

• Death certificate(s) will be given to you at the end of your appointment along with a unique reference number to allow you to complete the ‘Tell Us Once’ service at home.

• The death should be registered in the district where it happened. If the death happened in Stoke-on-Trent, you can make an appointment to register with a registrar at Stoke-on-Trent Registration Service.