We are consulting on our draft High-Rise Resident Engagement Strategy with residents of our high-rise blocks (more than 7 storeys or 18 metres in height) in the city. We own and manage 16 high-rise blocks and are responsible for ensuring that they are maintained and all safety concerns are addressed in a timely manner.
Our draft High-Rise Resident Engagement Strategy explains our approach to ensuring residents and owners of apartments within those blocks are aware of key safety messages and how they can expect to be involved in the making of building safety decisions.
The resident engagement strategy sets out how residents and non-residential owners are:
- involved in building safety decisions
- informed about building safety decisions
The strategy covers:
- The information that will be provided to residents (and owners of residential units) about building safety decisions.
- The parts of those building safety decision that residents will be consulted about.
- How we will ask residents about the building safety decisions that impact them and the methods we will use to communicate with residents.
- How we intend to adapt those methods so that they suit the needs of individual residents.
- How we intend to collect, store, review and act on opinions and feedback gathered.
- How we will assess and measure how well we do at encouraging involvement in these decisions.
We have prepared some answers to frequently asked questions.
How to take part
The engagement exercise will run from Monday 27 January to midnight on Sunday 16 February 2025.
We want to encourage you to take part in developing the strategy. There are lots of ways you can access the survey and take part:
Online - Using the link below:
Telephone - Telephone and leave a message and your details on 01782 231172. We can call you back and talk through the consultation and help you complete the on-line survey or arrange a home visit if you are a resident of the high rise blocks.
Email HousingHealthandSafety@stoke.gov.uk If you have any questions or would like support in taking part.
Home visit - If you are a resident in any of our high rise blocks, we can visit you in your home to talk to you about what you think should be included, the best ways we can involve you in building safety matters and support you to complete the survey. We will look to visit you during the three week period of the consultation and will try to accommodate when this suits you, as best we can.
We take your privacy seriously and will only use your personal information for the purpose of this survey and for purposes required or allowed by law. When the council looks at the feedback from this survey, all responses will be anonymised. The anonymised feedback will be shared with decision makers at the city council in order to present the final High-Rise Resident Engagement Strategy for approval. You do not have to give us your personal information if you don’t want to.
You can find information about how we handle your personal information by visiting stoke.gov.uk/dataprotection and by reading our Fair processing notices - Social housing and homelessness services.