Disruption to payments - Tuesday 22 April

Due to essential maintenance, we’ll be unable to take payments online or at our contact centre on Tuesday 22nd April from 9am. We hope to be back up and running as soon as possible.

Tell us your business is changing

Your business rates could change if:

  • you move - have recently vacated or occupied a business property 
  • you make changes to your premises 
  • the nature of your business changes 
  • your premises can’t be used 

You must report any changes within 21 days to ensure you’re paying the right amount and don’t get a backdated increase in your bill.

Tell us your business is moving out of Stoke-on-Trent

Tell us your business is moving into Stoke-on-Trent

Tell us your business is changing