If you want to use our translation and interpretation services you can contact us 24 hours a day.
Call us with brief details of the problem and the language required. We'll then tell you how soon an interpreter will be available. You can also request a male or female interpreter
If you decide to go ahead and use our services you need to fill in the booking form.
Council tenants who need translation services to interact with the council are not charged for this service.
Complete the booking form
Interpretation charges
|
Actual interpretation - if booked with less than 5 working days’ notice, on all weekends, public holidays and after 6:00pm |
£60 per hour or part of an hour |
|
Non-urgent bookings - if booked with more than five working days’ notice but not at weekends or public holidays |
£30 per hour or part hour. After first hour: £15 per every 1-30 minutes |
|
Travel time |
£15 per hour |
|
Travel expenses |
70p per mile or actual cost of public transport and parking charges (if any) |
|
Change of date and/or time |
£15 |
|
Cancellation charge |
£30 |
|
Charges for contacting service user on telephone Telephone Interpretation: Telephone/WhatsApp/Skype/ MS Team /etc |
from £5.50 to £21.50 £60 per hour or part of an hour - if booked with less than 5 working days’ notice, on all weekends, public holidays and after 6:00pm If booked with more than 5 working days' notice - £30 per hour or part of an hour. After first hour: £15 per every 1-30 minutes |
Translation charges
|
Service |
Charge |
|
Translation, typesetting, proof reading and layout |
£22 per hour |
|
Minimum charge for any document |
£40 |