Disruption to payments - Tuesday 22 April

Due to essential maintenance, we’ll be unable to take payments online or at our contact centre on Tuesday 22nd April from 9am. We hope to be back up and running as soon as possible.

Leaving care

In this section

  1. Legal stuff
  2. Important documents
  3. Participation in society
  4. Listening to you

Important documents

We all need important documents because without them we are unable to do simple things such as applying for a course, claim benefits or open a bank account. We will make sure that you have all the important documents you need. We will give you the original copies and keep a copy in our records.  We will apply for your birth certificate if you do not already have a copy.

We will apply for your National Insurance (NI) number for you. Ask if you do not receive it.

We will support you to apply for your passport. This is an essential item of photo ID. Please do not lose it.

If you are entitled to apply for British citizenship, we will support you in how to complete the application.

We will discuss with you applying for your provisional driving licence. A provisional licence is an option in terms of photo ID as an alternative to a passport.