Homeless or at risk?

Rents, arrears, eviction and general housing advice

• Stoke-on-Trent Citizens' Advice Bureau
• Shelter

Harassment and illegal eviction (private tenants only)

• Private Sector Housing
• Stoke-on-Trent Citizens' Advice Bureau

Benefits advice

• Stoke-on-Trent Citizens' Advice Bureau
• Benefits
• Income advice team (Council tenants only) or call 01782 231564

Domestic abuse

• National Domestic Violence Helpline or call 0808 2000 247
• Male Domestic Violence Helpline or call 0808 801 0327
• Glow or call 0330 0945 559
• New Era or call 0300 303 3778

Hostels /  Supported accommodation providers

• Concrete or call 0330 094 5558
• Brighter Futures or call 01782 406 000
• North Staffordshire YMCA or call 01782 222 376
• Adullam Lifehouse (formerly Salvation Army) Hostel Stoke-on-Trent or call 01782 914916
• Macari Centre or call 07500 771682
• Gingerbread (families with children) or call 0207 428 5400

Rough sleeping

• Streetlink

Homelessness Forum

A group of organisations that meet quarterly to discuss homelessness and rough sleeping in the city. If you would like to join please contact: AccommodationCommissioning@stoke.gov.uk.

Homelessness Reduction Board

A group of senior officers from a wide variety of partners providing strategic leadership to prevent homelessness and end rough sleeping in the city. If you would like to join please contact: AccommodationCommissioning@stoke.gov.uk.