Housing online services

Please be aware you will be unable to access your housing online account due to system maintenance. We appreciate your patience whilst we make necessary updates and hope to have access available ASAP.

Homeless or at risk?

Referring someone who is homeless for help

Members of the public who are concerned about a person who is homeless should contact one of the organisations on the previous page.

The following organisations should use the below link to make a referral (with the consent of the person you are referring):

  • prisons (public and contracted out)
  • youth offender institutions and youth offending teams
  • secure training centres (public and contracted out) and colleges
  • probation services (community rehabilitation companies and national probation service)
  • jobcentre plus
  • accident and emergency services provided in a hospital
  • urgent treatment centres, and hospitals in their capacity of providing in-patient treatment
  • social service authorities

Online referrals for organisations listed above