Customer Services
Our Customer Services team are available until 4:30pm on Tuesday 24 December and will return from 9am on Thursday 2 January.
During this time the team will not be able to respond to calls about non-emergency issues, e-mails or social media enquiries.
It is anticipated that call waiting times may be higher than usual after the Christmas break, your patience is appreciated.
Online Services
Contact Centre
| Monday 23 December | Open as usual |
|---|---|
| Christmas Eve | Open as usual- some services may be unavailable or providing an emergency service only. |
| Christmas Day | Closed |
| Boxing Day | Closed |
| Friday 27 December | Closed |
| Saturday 28 December | Closed |
| Sunday 29 December | Closed |
| Monday 30 December | Closed |
| New Years Eve | Closed |
| New Years Day | Closed |
| Thursday 2 January | Open as usual- some services may be unavailable or providing an emergency service only. |
| Friday 3 January | Open as usual- some services may be unavailable or providing an emergency service only. |
Birth and Death registrations appointments are available over the Christmas period and are bookable online, please go to Births, marriages and deaths for more information.
In an emergency
Outside these hours, calls are handled by our emergency control centre.