Stoke-on-Trent Centenary: Celebrating 100 years of our city

In 2025, we'll celebrate a century since the city received its well-deserved status. Check out our dedicated Centenary page for information on events, local stories and more!

sot100.org.uk

Garden Waste

In this section

  1. Garden Waste
  2. Frequently asked questions
  3. Terms and Conditions
  4. Refund and Returns Policy

Refund and Returns Policy

Cancellation​

You have 14 days from the date you make payment to cancel this service.

Requests to cancel the service must be sent to Waste Management via WasteManagement@stoke.gov.uk. Please include the property address and your name (resident who has subscribed to the service).

For more information, please see our Garden Waste Subscription Service Terms and Conditions.