2025/26 Garden waste collections

Subscriptions are now open for the 2025/26 garden waste collection service, starting from 1st April.

More information

Garden Waste

In this section

  1. Garden Waste
  2. Frequently asked questions
  3. Terms and Conditions
  4. Refund and Returns Policy

Refund and Returns Policy

Cancellation​

You have 14 days from the date you make payment to cancel this service.

Requests to cancel the service must be sent to Waste Management via gogreen@stoke.gov.uk. Please include the property address and your name (resident who has subscribed to the service).

For more information, please see our Garden Waste Subscription Service Terms and Conditions.