Christmas opening times

Find out more about what services are available over the Christmas period including bin collections and the opening times of tips, leisure centres and other facilities.

Christmas opening times

Tell us you've moved home

Moving into Stoke-on-Trent

You will need to tell us the:

  • new address you will be moving to
  • dates of when you will be moving into Stoke-on-Trent

You may also need to tell us the address of your previous Stoke-on-Trent address if you have lived here in the past.

The easiest way to tell us you are moving into Stoke-on-Trent is through the MyStoke account.

Before you start

If you are changing your address because you have bought or sold a property, you will need to know the completion date of any property bought or sold.

You will also need to provide either:

  • the name of the person or organisation who has bought your previous property, if relevant

or

  • your solicitor's details

If you are changing your address because you are beginning or ending a rental tenancy, you will need your:

  • tenancy start and end dates
  • landlord's or managing agent's details

How to tell us about this change

  1. Log into your MyStoke account
  2. Select Council Tax Online
  3. Under the Tell us you have moved home section, select I am moving into the City. 

 

Sign in to your MyStoke account

To access this service, sign in to your MyStoke account.

Register Sign in

Tell us about a change of address without a MyStoke account

Changes to benefits

If you claim Council Tax Support (CTS), you may also need to tell the Benefits Service about your change in circumstances. For more information, visit Reporting a change in your situation.