Document downloads - Housing and neighbourhoods

Available downloads

• Tenancy agreement and tenant handbook

  Supporting information to accompany the tenancy agreement.

  • Tenancy agreement booklet

    • File type: PDF
    • Size: 2.23 MB
    • Download
  • Tenant handbook: Tenancy home and neighbourhood

    • File type: PDF
    • Size: 3.09 MB
    • Download
  • Tenant handbook: Housing and services for older people

    • File type: PDF
    • Size: 2.15 MB
    • Download
  • Tenant handbook: Paying your rent and other charges

    • File type: PDF
    • Size: 2.89 MB
    • Download
  • Older people's housing directory

    • File type: PDF
    • Size: 2.99 MB
    • Download
  • Leaseholder handbook

    • File type: PDF
    • Size: 3.82 MB
    • Download
  • Tenant handbook: Repairs, maintenance and improving your home

    • File type: PDF
    • Size: 2.01 MB
    • Download
  • Tenancy policy

    • File type: PDF
    • Size: 414.73 KB
    • Download
  • Tenancy Termination Form

    • File type: PDF
    • Size: 166.52 KB
    • Download

• Housing Customer Engagement Strategy 2021

  Customer engagement, involvement and participation are the sharing of ideas and information and actively maximising value from the customer voice. It is about enabling customers to influence our housing priorities and provide a critical challenge about the way we shape, deliver and improve services.

  • Housing Customer Engagement Strategy 2021

    • File type: PDF
    • Size: 1.52 MB
    • Download

• Housing Strategy 2022

  • Housing Strategy 2022

    • File type: PDF
    • Size: 5.13 MB
    • Download

• Draft Temporary Accomodation Policy 2022

  • Draft Temporary Accomodation Policy 2022

    • File type: PDF
    • Size: 245.77 KB
    • Download

• Housing Complaints - Self Assessment Form

  Housing Complaints - Self Assessment Form

  • Housing Complaints - Self Assessment Form

    • File type: PDF
    • Size: 376.06 KB
    • Download

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