Fair processing notices - Empty Homes Strategy 2020 - 2025

At Stoke-on-Trent City Council we take your privacy seriously and will only keep and use your personal information for reasons the law requires or allows.  We are a data controller for the personal information we hold about you in relation to The Empty Homes Strategy 2020-2025 Consultation Survey.  In order to comply with data protection legislation, we must be sure you understand how we use this information.

The purposes for which the data will be used are to provide you with information relating to the Empty Homes Service that you have requested in your survey responses.  We use your personal data in this way to meet our obligations under housing legislation.  We are allowed to do so under data protection law because it is part of our public task.  Article 6(1)(e) of the GDPR allows this.

Data protection law provides you with certain rights, however not all of these rights will be available to you in all situations.  Where we are under a legal duty to use data for a particular purpose you will not have the right to prevent it being used in that way.

A full list of the information rights you may have, under data protection law, is given below: 

• You can ask to see the information we hold about you.
• You can ask what is being done with the information we hold about you.
• You can ask to have some of the data we hold about you deleted.
• You can ask us to review a decision made about you by a computer, and ask for a new decision to be made by a person.
• You can ask us to stop processing the data we hold about you.
• You can ask us to make changes to data about you that you believe is inaccurate.
• In some circumstances you can ask us to help you move your information to another organisation.

• You can ask us to restrict or limit what we do with your data, for example if you believe the data we hold is inaccurate, or if you believe the processing is unlawful.

If you wish to contact us in relation to any of your information rights, please contact the Information Rights Team at foi@stoke.gov.uk or Information Rights Team, Floor 2, Civic Centre, Glebe Street, Stoke-on-Trent ST4 1HH or you can complete the online form on the City Council's website: https://www.stoke.gov.uk/homepage/117/feedback_form

If you wish to complain about how your personal information has been handled by Stoke-on-Trent City Council, please contact the Information Rights Team in the first instance using the details above.  If you are not satisfied you can complain to the Information Commissioner’s Office at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, Tel: 0303 123 1113 or you can visit their website at ico.org.uk.

You can find details of how we handle your personal information by visiting stoke.gov.uk/dataprotection

For any general enquiries you can contact the council by phone on 01782 234234, via email to enquiries@stoke.gov.uk or by writing to us at Civic Centre, Glebe Street, Stoke-on-Trent, ST4 1HH.