- How we use your data
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When you are referred to a local participating pharmacy for Champix as part of your quit attempt the pharmacist will collect the following information about you:
- name
- address
- telephone number
- date of birth
- GP details
- whether you are entitled to free prescriptions and if so why
- details of the accredited stop smoking provider who referred you and the name of the advisor
We only keep this data for the time specified in our retention schedule or as required by law.
We use this data to
- contact you to make/rearrange appointments
- help to make decisions about whether Champix is suitable for you
- inform your GP or other appropriate health care professional, where relevant, of your quit attempt and any medication you are taking which may interfere with Champix
- monitor, evaluate and audit the services
- for third-party organisations (accredited and approved by Stoke-on-Trent City Council) to contact you for audit, evaluation, research and follow up purposes
We are able to do this because you have entered into a contract with us and we can’t fulfil it without doing this
We have a duty to protect public funds so may use the information we have for the prevention and detection of fraud. We may share this information with other bodies for these purposes. We may also share this information with other parts of the council or other relevant organisations for purposes which may include enforcement.
If you want to speak to someone about this service contact Rochelle Edwards 01782 231690.
- Who to contact if you have questions
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If you wish to contact us in relation to any of your information rights, email foi@stoke.gov.uk or write to Information Rights Team, Floor 2, Civic Centre, Glebe Street, Stoke-on-Trent ST4 1HH.
Complete the online form
If you wish to complain about how your personal information has been handled by Stoke-on-Trent City Council, contact the information rights team in the first instance using the details above. If you are not satisfied you can complain to the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, or call 03031231113