- How we use your data
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The Health and Social Care Act 2012 under section 12 gives local authorities power to perform the public health function. This means the council now has a ‘duty to improve the health of the people and will have responsibility for commissioning appropriate public health services’
We are a data controller for the personal information we hold about you in relation to the health improvement resource service.
The data will be used:
- to confirm you are eligible to access the health improvement resource service
- for the health improvement resource service (Stoke-on-Trent City Council) to make contact with you to provide further information about the service and activate your membership
- to tell members of service-related information, including operational changes, new products and campaigns
- for monitoring, evaluation and audit purposes. This will include a breakdown of the number of members and usage figures. No individualised personal details are submitted. This is conducted by Stoke-on-Trent City Council.
- HPAC (Durham County Council and County Durham and Darlington NHS Foundation Trust) the licensor uses non-identifiable data to support National Statistical Information. Durham County Council IT department provide support and administration functions
We are able to do this as we have already obtained your consent .You have provided this consent by completing the registration form on the health improvement resource service webpage.
If you would like to withdraw your consent from this service email healthresources@stoke.gov.uk, and we will safely dispose of the information.
We only keep this data for the time specified in our retention schedule or as required by law.We have a duty to protect public funds so may use the information we have for the prevention and detection of fraud. We may share this information with other bodies for these purposes.
We may share data with our internal audit team to evaluate the effectiveness of the organisation’s risk management, control and governance processes. We may also share your data with the council's fraud team to help to prevent and detect fraud.
Data protection law provides you with certain rights, however not all of these rights will be available to you in all situations. Where we are under a legal duty to use data for a particular purpose you will not have the right to prevent it being used in that way:
- you can ask to see the information we hold about you
- you can ask what is being done with the information we hold about you
- you can ask to have some of the data we hold about you deleted
- you can ask us to review a decision made about you by a computer, and ask for a new decision to be made by a person
- you can ask us to stop processing the data we hold about you
- you can ask us to make changes to data about you that you believe is inaccurate
- in some circumstances you can ask us to help you move your information to another organisation
- you can ask us to restrict or limit what we do with your data, for example if you believe the data we hold is inaccurate, or if you believe the processing in unlawful
- Who to contact if you have questions
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If you wish to contact us in relation to any of your information rights, email foi@stoke.gov.uk or write to Information Rights Team, Floor 2, Civic Centre, Glebe Street, Stoke-on-Trent ST4 1HH.
Complete the online form
If you wish to complain about how your personal information has been handled by Stoke-on-Trent City Council, contact the information rights team in the first instance using the details above. If you are not satisfied you can complain to the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, or call 03031231113