Christmas opening hours

Please note that some of our services will operate under revised hours during the festive season. We want to ensure you have all the information you need to plan ahead.

Christmas opening hours

Policies, procedures and strategies directory - Tenant and leaseholder compensation policy

This policy is currently under review. If you would like more information please email Housing.Strategy@stoke.gov.uk or call 01782 234234.

Stoke-on-Trent City Council recognises that occasions do arise when it has to permanently relocate tenants or leaseholders. The purpose of this policy is to set out the circumstances in which Stoke-on-Trent City Council may make a monetary payment in recognition of loss or detriment suffered, as a result of this move, in the form of compensation to a customer who has an interest in a property owned and/or managed by Stoke-on-Trent City Council under the terms of a tenancy or lease.

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