Discretionary Housing Payments (DHP) and Council Tax Hardship
Need Help Paying Your Rent or Council Tax?
If you're struggling to pay your rent or council tax, we may be able to help with a Discretionary Housing Payment (DHP) or Council Tax Hardship Payment.
We can offer support in special circumstances to help with:
- Rent shortfalls
- Council tax payments (via the hardship fund)
- Rent in advance (proof required)
- Deposits for a new home (proof required)
- One-off housing-related costs, such as removal expenses (2 quotes required)
Important: All required documents must be uploaded at the time of your application. Claims without supporting documents will be refused.
To upload your documents, click Upload your documents and select ‘Upload My Evidence’ option at the bottom of the page
Who Can Apply?
To apply for a Discretionary Housing Payment (DHP):
- You must be receiving Housing Benefit or Universal Credit (with housing costs included).
- You must show that you need extra help with rent.
To apply for the Council Tax Hardship Payment:
- You must be liable for council tax at your current address.
What We Consider When Assessing Your Application
We will look at:
- Any debts you have and whether you've sought advice
- Spending on non-essential items
- Unclaimed benefits you may be entitled to
- Ways to increase your income (e.g. more work hours)
- Support from friends or family
- Reasons for staying in your current home (e.g. access to work, schools, or health services)
- Whether you've tried to move to a more affordable home
- If you're escaping domestic violence, leaving care, or another institution
- If your benefits are likely to increase soon (e.g. expecting a baby)
What Happens Next?
Once we’ve reviewed your application, you’ll receive a written decision within 6 weeks.
Please note: Discretionary funds are limited and are not intended as a long-term solution to help with your rent and/or council tax payments.