Track your request If you want to track your progress of this form, you will need to sign in or register for a MyStoke account. Register Sign In Use this form to give feedback about our waste service. Tell us your bin hasn't been collected Your case will be looked at by a member of the waste team who will be in touch within the next ten working days. If you are not happy with the Garden Waste subscription service please email WasteManagement@stoke.gov.uk and a member of the Waste Mangement team will respond. Make a formal complaint if you are unhappy with a previous response How we use your personal data