Christmas opening times

Find out more about what services are available over the Christmas period including bin collections and the opening times of tips, leisure centres and other facilities.

Christmas opening times

Household Support Fund

Funded by UK Government

Stoke-on-Trent City Council with the help of a wide range of local partners, are distributing support worth £2.6 million on behalf of the UK Government, to support the most vulnerable households across the Stoke-on-Trent area with food, utilities, and other essentials.

The fund will run from 1 October 2024 until the 31 March 2025 and is available to support both adults (without dependent children) and families with children and will be made available to vulnerable households who need additional financial support.

Children and Families

Support will be provided to families where children fall into one of the following catergories:

  • They receive free school meals
  • They have an Education, Health and Care Plan (EHCP) in place
  • Attend a funded two-year-old place or be eligible to attend a funded two-year-old place
  • Are eligible to receive EYPP (Early Years Pupil Premium) as part of a funded 3 or 4 year old place.

A food voucher will be available of £40 per eligible child. Applications will be able to be made from 1 December 2024.

If your child is in a school within the Stoke-on-Trent Local Authority area and is in one of the above categories, the school will issue the voucher to you and you do not need to apply.

If your child is not in one of the above categories you will not be eligible for a voucher.

Apply here

What support is available?

Trusted practitioners/professionals, such as Social Workers/Support workers who are supporting vulnerable adults, couples without children and vulnerable families with children in Stoke on Trent who are in situations of ‘genuine need’, will be able to assist and advise on household essentials such as energy/fuel costs, clothing or food vouchers. They will either be able to provide vouchers or refer individuals to partner organisations for support. Referrers must detail the individuals’ circumstances in line with fund eligibility.

Other sources of support

Support through the cost of living crisis | Supporting our city | Stoke-on-Trent

If you require help with food/essentials, you can contact:

If you require advice and information on energy/fuel costs, you can contact:

Information on services and organisations that are available to offer support is available on our VAST website. Click the link below:

VAST website

You can also find information on other areas of support via our Support Services page. Click the link below:

Support Services